An electronic prescription is a convenient new way to receive and fill prescriptions. Rather than getting a paper prescription, your doctor can securely send your script to your phone or email.

If your General Practitioner or prescriber is prescribing electronic prescriptions, they can provide you with an electronic prescription when needed. A URL link will be sent to you via SMS or email allowing you to access your prescription. Your electronic prescription will look like the token below:

Your electronic prescription will be sent to you via a URL link via SMS or email. When the URL has been clicked, it will open a webpage showing you your electronic prescription as a token. The MedAdvisor App can also store your electronic prescriptions, to easily view and share with your pharmacy for dispensing.

You can still choose to receive a paper prescription. Just let your prescriber know your preferred method.

Yes, you can drop off your electronic prescription at your local WholeLife pharmacy for dispensing, by showing your electronic prescription token on your phone to a pharmacy team member.

The pharmacy team member will scan the token to accept the electronic prescriptions into their system, ready for dispensing.

You can also drop off your prescription ahead of time by sending the electronic prescription via the MedAdvisor App.

You can forward a copy of the token to your loved one via email or SMS. Your local pharmacy will check you have consent to pick up someone else’s prescription.

Using the ‘Carer Mode’ in the MedAdvisor app, you can manage your family and loved one’s paper and electronic prescriptions in the one place.

When an electronic prescription is written, it is sent directly to you. For anyone else to access the prescription, you need to provide consent.

You have access to your prescriptions when and where you want them, never losing or misplacing your prescriptions again.

You have access to your prescriptions when and where you want them, never losing or misplacing your prescriptions again.

No, you do not need My Health Record to use electronic prescriptions, but you do need a Medicare or DVA card.

Electronic prescriptions meet a high level of privacy and security. Your prescription is protected and cannot be accessed by anyone without your consent.

Contact your GP to cancel the electronic prescription and request a new one. They will send you a new token.

If you have deleted your repeat token, your WholeLife pharmacy that had previously dispensed the electronic prescription, can reissue the most recent repeat for that medication.

Yes, you will get a separate token for each medication you are prescribed. If you have repeats on your prescription, your local WholeLife pharmacy team will send you a new token for your next repeat. You will need to give the new token to the pharmacist when your next repeat is due.

Simply download the MedAdvisor App from the App store or Google Play and follow the prompts.

You can order your prescription through the MedAdvisor App and arrange home delivery or pick up. Just like Tap-To-Refill, you can select a prescription and send a request to the pharmacy for it to be dispensed.

Because your prescription now lives in the app, it can be dispensed without physically bringing the script to the pharmacy.